In the challenging economic climate of recent years, the importance of robust financial safeguards for small businesses cannot be overstated. The compounded effects of COVID-19 restrictions, escalating costs, supply chain disruptions, and increasing regulatory requirements have placed unprecedented pressure on businesses worldwide.  Small businesses, in particular, have been hit hard as they navigate increased operational expenses and the need to keep wages in line with the rising cost of living.

In such a strained economic environment, it is all too easy for businesses to fall into the trap of using customer deposits to maintain operational cash flow. This practice is fraught with risk. Businesses might operate on the optimistic belief that market conditions will improve and they will be able to fulfill their financial commitments in the future. However, when these anticipated improvements do not materialize, the result can be devastating.

Spent deposits leave businesses without the necessary funds to complete promised projects, leading to broken trust and potential legal ramifications.  Click here to read the recent Stuff article about the Palmerston North fraud conviction where hundreds of thousands of customers deposits have been lost. This landscape underscores the vital role of escrow services in protecting both businesses and their clients when handling deposits.

DG Assure is an independently administered escrow service, that is governed by NZ legislation, and is designed to ensure due care is taken when managing customer funds.  When you choose a RetroGlaze Partner to complete your Retrofit Double Glazing or Replacement Windows and Doors project, your payments are held in a secure escrow account until the production of your windows begins.

When your windows are ready for production, you will be sent an email requesting your approval for the release of the held deposit funds to your RetroGlaze Partner.  Once approved by you, independent administrators RetroGlaze Network LP and Stretton Accountants are also required to approve the release of funds after running a set of required checks, ensuring that your funds are only released when your project is underway.

Keeping your money safe is important to us and here’s why:

Financial Security: Knowing that your hard earned money is secure is paramount.  DG Assure protects your investment by holding your deposit in a BNZ trust account which is administered by RetroGlaze Network LP.  Releasing your deposit requires approval from you, DG Assure administrators RetroGlaze Network LP, and Strettons Accountants before funds can be released from escrow.

Trust and Transparency: Work with a business that respects your investment.  Your deposit is held in an independent trust and is only released when the project is ready to begin production, and your approval has been received.  Your personal project portal provides visibility of your project progress and gives you access to view and approve documents and transactions at any time.

Peace of Mind: With DG Assure, you can proceed with your glazing projects without the worry.  Rest easy knowing that your money is secure until it is needed.

RetroGlaze Partners take your comfort seriously, and not just the comfort of living in a warmer, drier home.  We want you to feel comfortable that your money is being held safely until your job begins.

Rest easy knowing that your hard earned money is being kept safe with DG Assure.  Talk to a retroGLAZE® double glazing expert to learn more about DG Assure.